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About me

Hi. My name is David Preece-Phillips.

I bring nearly 20 years of experience across communications, content, digital, media, and technology sectors. My expertise spans the full spectrum of user experience, from research and prototyping to content strategy, content design, and broader digital transformation. I’ve also worked across product management and innovation initiatives.

During that time, I’ve collaborated on a wide range of projects, from delivering digital campaigns for brands to prototyping new technology, user-centred digital experiences, and global marcomms briefs. I help organisations tackle complex design challenges, create innovative solutions, and communicate more effectively to achieve their business goals.

You could say I sit at the intersection of digital strategy, user experience design, and content strategy. Whether you call it a user experience strategist, digital content designer, or content experience strategist, it’s all about helping businesses solve problems and build better digital experiences.

Professional journey

Marketing Manager – Buxumbox (2025 – Present)
Managing the strategic and tactical marketing activity for the world's best bike boxes. Part-time while balancing studying for my MA in User Experience Design and my young family.

Strategy Director – SHIFT Active Media (2022 – 2025)
Leading on content, go-to-market, and brand strategies that drive customer engagement for cycling and outdoor brands.

Innovation Lead – Southern Water (2020 – 2022)
Driving customer-focused innovation and embedding user-centred design practices to improve customer satisfaction, achieve regulatory targets, and improve operational efficiency.

Strategy Director – Pragmatic (2018 – 2020)
Translating complex client challenges into agile project plans for developers, facilitating discovery workshops to address user pain points, and shaping agency strategic direction.

Head of Strategy – Brilliant Noise (2014 – 2018)
Partnered with clients to deliver digital strategy projects, while leading workshops and integrating user-centred methodologies into digital transformation programmes.

Head of Content – Beyond (2012 – 2014)
Focused on developing and deploying user-centred content strategies and managing multimedia content production.

Early career

  • Content & Motion (2009 – 2012) – Head of Technology & Content
  • GMC Publications (2007 – 2009) – Online Editor
  • Freelance (2005 – 2007) – Copywriting, Web Design

Education

  • MA User Experience Design (2024 – 2026) - Falmouth University
  • BA (Hons) Journalism (2001 – 2004) - Falmouth University
About me